Welfare Support and Advice



University can be the happiest time of your life, but we also understand the challenges and pressures that University life can create.  We’re here to say you’re not on your own!  At Essex there are many different options for support, whether you just want to have a chat with someone who will provide a listening ear, or whether you feel you would benefit from further professional support – there are lots of options available to explore.

Get support

SU Advice

We offer free, confidential and impartial advice and guidance on any issues that students may face with their studies or life at University including: Academic Issues; Representation at Academic Offence/Conduct/Progress/Fitness to Practice meetings; Student Complaints; Housing; Consumer and Welfare.

Find us in Square 3, open Monday to Friday, 10am to 4pm (term time), 1pm to 4pm (vacations)

Tel: 01206 874034

Email: suadvice@essex.ac.uk

Web: www.essexstudent.com/advice


Student Wellbeing and Inclusivity Service

The Student Wellbeing and Inclusivity Service provides access to Wellbeing and Disability support.  They provide confidential support and advice with personal and emotional difficulties and can support with referrals to counselling.  They also provide advice and information about disabilities, specific learning difficulties, including dyslexia, mental health conditions and other medical conditions.


Visit the Student Hub Support Desk on Floor 1 of the Silberrad Centre, Monday to Friday 9am – 5pm

Tel: 01206 874000

Email: askthehub@essex.ac.uk

Web: https://www1.essex.ac.uk/students/contact/default.aspx


Essex Nightline

Nightline is a confidential listening, out of hours support service run by students for students.  They operate both a telephone and drop-in service for students at the University.  As well as confidential listening service, they can also provide emergency accommodation, a detox room if you are not in a condition to return home safely, free condoms, a camp bed hire service and tea and toast.

Nightline is open every night during term time, 10pm to 8am.

Find them on the ground floor of Keynes Tower (North Towers)

Tel: 01206 872020/872022; or Freephone on 0800 326 5454

Email: nl@essex.ac.uk (General info)  nlhelp@essex.ac.uk (e-listening)

Web: http://www.essexnightline.org.uk


Online Wellbeing Support

SilverCloud – If you’re worried, feeling low or stressed, or finding it hard to sleep, you may wish to explore the University’s online mental health programme from SilverCloud.  The programme uses clinically proven tools based on Cognitive Behavioural Therapy (CBT) techniques to help you overcome key issues such as anxiety, depression and low mood, stress and body image.

Find out more: https://www1.essex.ac.uk/students/health-and-wellbeing/silvercloud.aspx


Chat with Charlie

This is an online mental health support service for students at the University of Essex in conjunction with the Charlie Watkins Foundation and Mid and North East Essex Mind.  Chat with Charlie offers online support three evenings per week between 6pm and 10pm. 

Log on to www.mnessexmind.org and click ‘Chat with Charlie’


Residence Life

This is a University Accommodation based service designed to provide out of hours support to students living in campus accommodation.

Contact details are available in accommodation kitchens

Tel: 01206 874411

Email: reslife@essex.ac.uk

Web: www.essex.ac.uk/accommodation/support/reslife.aspx


Information Centre (Security)

The Information Centre offers a 24 hours a day, 365 days a year service to students at the University.  Patrol staffs are trained to provide first aid support, deal with emergency situations, safety concerns or issues.

Find them in Square 3

Tel: 01206 872222 (emergencies only)

Tel: 01206 87 2125/3148 (general information/non-emergency)

Tel: 07460 373172 (Quays and Meadows accommodation)

Email: patrol@essex.ac.uk

Web: www.essex.ac.uk/accommodation/safety

NHS Health Services

The campus has an onsite Health Centre which students are encouraged to register with.

Find them on North campus behind Rayleigh Tower.

Tel:  01206 794484

Email: hcentre@essex.ac.uk

Web: www.rowhedgesurgery.co.uk


For out of hours care, there is a Walk-in Centre as well as Accident and Emergency services available at Colchester General Hospital, Turner Road, Colchester.





Students’ Union Representatives

Essex SU has 7 full time elected officers representing the students as well as a team of elected  Part-time officers and networks offering support to students across the 3 University of Essex campuses – find out more at here or use the contact details below:

Full Time Sabbatical Officers

President – president@essex.ac.uk

VP Education – vpeducation@essex.ac.uk

VP Welfare and Community – vpwelfare@essex.ac.uk

VP Services and Communication – vpservices@essex.ac.uk

VP Activities – vpactivities@essex.ac.uk

VP International – vpinternational@essex.ac.uk

VP Southend – vpsouthend@essex.ac.uk

Part-time Officers

Women’s Officer – womensofficer@essex.ac.uk

BAME Officer – bameofficer@essex.ac.uk

LGBQ+ Officer – ptolgbq@essex.ac.uk

Mature Students’ Officer – maturestudentsofficer@essex.ac.uk

Trans Officer – sutransofficer@essex.ac.uk

Students with Disabilities Officer – disabledstudentsofficer@essex.ac.uk


BAME Network

Students with Disabilities Network 

International Students Association

LGBT+ Network

Postgraduate Students Network

Mature Students Network

Part Time Students Network

Women’s Network



Get Involved


Get Active, Stay Healthy and Thrive with Essex Sport. ‘Thrive’ focuses on moving students through the stages of change to make physical activity a regular habit, helping to alleviate mental health difficulties and supporting students to thrive at the University, not just survive.


Sports Clubs

Join the club. Become a part of the Essex Blades; the collective name for all of our Students' Union Sports Clubs at the University of Essex. Our 45 Sports Clubs welcome competitive and non-competitive members, giving students the chance to train, compete, support or simply just socialise with their new family.

blades@essex.ac.uk / www.essex.su/sport


Meet people with similar interests or challenge yourself with something new – join an SU Society. Our 7 convenes (Activities, Arts, Cultural, Departmental, Musical, Political & Representation and Religious) contain over 120 different societies, meaning there is something for everyone.

susocs@essex.ac.uk / www.essex.su/societies