What We do:
We're here to give you free and confidential advice on pretty much any issue that might be affecting you. Our trained staff will give you useful, practical advice, letting you get back on with enjoying student life.
We welcome feedback and comments from all users of the service. If you think of a way that our service can be improved or enhanced please contact Fiona Harvey.
Clinics:
The Advice Centre is based at the Colchester campus and is open Monday to Friday 10am – 4pm during term time and Tuesdays and Thursdays 10am – 4pm during the vacations. Southend students are welcome to book an appointment at the Colchester campus (see contact details below), however, we also run monthly Advice Clinics in Southend. You can find dates for our Southend clinics below. The clinics are run on an appointment basis (each appointment is 45mins), and appointments can be booked through the Student Services Helpdesk on Level 2.
We can be found on the following dates in The Union at Southend Campus:
Friday 24th June 2011
Contact Us:
Please feel free to contact us by phone or by email, however, please note we do not give immigration advice by phone or email, but we can book you an appointment.
Tel: 01206 874034
We can help with:
Education Issues – Academic Appeals, Extenuating Circumstances, Progress Committees, Advice on Withdrawing and Intermitting from your Studies, Changing Courses, Complaints
Housing – Where and When to look, reading contracts before they are signed, advising on what to do/who to contact if things go wrong, issues/complaints within University Accommodation
Health – Free condoms, Pregnancy Tests £2, HC1 – Help with Health Costs info
Immigration – Renewing your Tier 4 visa inside the UK, Applying for Tier 1 - Post Study Work inside the UK, general information on Schengen Visas (we cannot assist with Schengen applications)
Money – Hardship Loans, Information regarding other sources of funding available within the University, Help with Health Costs info, Consumer rights advice and information
Academic Offences – What the process is, what to expect, how to prepare, what happens after an academic offence, where possible we can arrange for someone to attend the meeting with you
Harassment - how to report harassment issues, where to get support and further information
Disciplinary – what the disciplinary process is, what to expect, how to prepare, what happens after a disciplinary meeting, where possible we can arrange for someone to attend the meeting with you
If your query does not relate to any of the above, we may still be able to help. Please feel free to contact us and if we cannot assist you we can point you in the right direction.