education issues

Whilst your time at University can often be the best years of your life, there are bound to be times when you need someone to turn to for support, guidance or advice.  Please see the information below and feel free to contact SU Advice to book an appointment to discuss your situation further.

extenuating circumstances & deadlines

Extenuating circumstances are defined by the University as "circumstances beyond the student's control which cause the student to perform less well in his or her coursework or examinations than he or she might otherwise have been expected to do (on the basis of other work) read more...

changing your programme of study

During your time at University you may decide you wish to change your course, take a break from your  studies or in some cases even leave your studies completely.  In these instances it is advisable to discuss your situation with someone before making any final decisions read more...


If you are unhappy with an aspect of University policy; the provision of a service or the way a student has been treated by a member of staff. Then you can submit a formal complaint. read more...


If you would like to appeal against exam board outcomes, then the University has procedures in place. There are also guidelines for Progress Committees. read more...

fitness to practice

If during your studies you are informed of a potential fitness to practice issue you are encouraged to visit SU Advice. read more...

Top Tips for Academic Success

Hopefully you’ll love your degree, but we know that sometimes they can be hard, so here’s a quick guide to help you survive first year and beyond.
  1. Join your Academic Society! They’re full of people on your course that can give advice and know about the course demands..
  2. Keep on top of your reading – Don’t let it all pile up or it will start to feel unmanageable, equally books may be in demand at the library if you leave it too late!
  3. Review your notes regularly.  This makes things easier when it gets to exam time and revision.
  4. Make use of your lecturers’ office hours – this is your chance for one-to-one time, make use of it, that’s why they’re there.
  5. ASK QUESTIONS – Seminars, labs and tutorials are the place to question everything, so do! Debate with your colleagues and quiz the tutor.
  6. Make your views heard! If you are given an opportunity to give feedback – give it!
  7. Know what help is available - speak to the SU about Course Reps and any Academic Issues you may face.  You could even get involved and become a Course Rep or run for an Officer position to help make changes.
  8. Attend - its important to maintain a good level of attendance to ensure you don't miss out on important information and study aspects.  If you are having problems with your attendance, come and speak to one of our advisers who can give you more information about your options.
  9. Look after yourself - Eat well and keep active! It’s tempting to live off toast and Pot Noodles, but the food we eat plays a big part in our health and wellbeing so try to maintain a balanced diet.  There’s loads of clubs, sports teams and ways to keep active.
  10. Enjoy it! Your degree only lasts a few years, so love every moment before it’s over.  If you need any advice or help, you can get in touch with: SU Advice