Complaints Procedure

The SU works to support all of our members to have a great experience. We do realise that sometimes not everything goes as planned, so we have this Complaints Procedure to make sure we try to resolve problems as soon and as fairly as possible.

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Uploaded by Ellie Shackell on 22 Jun 2023 - last update 09 Jun 2025 by Caron Moor.

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