Term 3 Survey

The Term 3 Survey

In June, almost 700 students took part in the Term 3 survey.

Find out how they rated their experience and how these results compare with the previous two terms.

To get started, select one of the main survey sections below.

UNIVERSITY

SATISFACTION ON THE RISE

89% of students rated their overall experience at Essex positively. That’s slightly higher than Term 2, but it’s down 3% compared with Term 1.

belonging declines again

76% of students said they feel they belong at Essex, a drop of 1% compared to Term 2, and 5% compared to Term 1.

We were interested to see how feelings of belonging would change as this is the first time we’ve tracked it across a year. We’ll find out more when we assess the same statistic in 25/26.

nps score INCREASES

Our Net Promoter Score (NPS) - a measure of how likely students are to recommend Essex - fell from +29 in Term 1 to +17 in Term 2. It’s great to see it back at +26 this term.

COURSE

COURSE nps score increases

Students were more likely to recommend their course this term, with the NPS rising to +26, up from +19 in Term 2, but down from +32 in Term 1.

more confidence in academic skills

Students feel more confident in Term 3 on their academic skills with 81% strongly agreeing or agreeing, compared to 75% in the previous two terms.

By campus: Loughton students reported the highest confidence (90% - with no students disagreeing), followed by Southend (83% - down 5%), and finally Colchester (80% - up 7%).

sense of COURSE COMMUNITY INCREASES

As the years progressed, 67% of students now feel a sense of ommunity on their course – up from 65% in the previous two terms.

Incredibly, Loughton students scored 100% (up from 82% in term 2, and 94% in Term 1). Southend students scored 85%, with Colchester students reporting only 65%.

Explore our Tableau dashboard

We’ve shared the headline results, but you can explore further by campus, department, or demographic through our custom Tableau dashboard (created with the brilliant PDI team - thank you Naomi, Stephen and Megan!).

👉 If you need access, email poquery@essex.ac.uk

EXECUTIVE SUMMARY

Overall satisfaction up to 89% (slightly higher than Term 2).
Belonging continues to fall, now at 76% across the University.
University NPS rebounds to +26 after a dip in Term 2.
Course NPS rises to +26 (up from +19).
Academic confidence increases to 81% overall, with Loughton highest at 90%.
Sense of course community strengthens to 67%, driven by a major jump at Loughton (100%).