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Support

GET SUPPORT WHEN YOU NEED IT

Uni’s tough sometimes, and that’s okay. Whether you’re stressed, stuck or just need a sounding board, we’re here and not just in emergencies.  

Our Advice team offers free, confidential, no-judgement support. If something’s bothering you, we’ll help you sort it.  

Mental health? Housing drama? Academic worries?  

Whatever’s going on, we’re here for you.  

We’ve got your back. 

Make a complaint

We’re sorry to hear that you have a complaint. You can use our online form to lodge your complaint with us and we will take it from there.

Make a Complaint

SU SHUTTLE BUS

£1.50 per trip

Purchase from SU Reception during the day, or the Sub Zero Box Office & Cloakroom during the night

Tickets can only be bought on the day you want to travel

There are three routes:

  • Wivenhoe
  • University Halls - The Meadows, The Copse, The Pastures & The Quays
  • Greenstead
More info on the SU Shuttle Bus

Safety on Campus

Keeping you safe – it’s our number one priority. Your time at Essex should be (one of) the most fun and exciting times in your life. Something you’re free to enjoy - safely. Which is why we’ve put these measures in place.

More info about safety on campus

Getting Support

It’s completely okay to need a little extra support sometimes. If you’re struggling and don’t know where to start, we’ve got your back.

Our brand new student chatbot can help you find key information and point you towards the right support for whatever you’re dealing with.

Not sure who to ask? Start Here. You don’t need to know exactly what support you need before you ask for help.

Essex Students' Union Chatbot