Sub Zero nightclub opened in 2006, following a £1.2 million refurbishment of The Underground. The venue has a capacity of 1200 and regularly hosts some of the biggest names in the entertainment industry.

RIn the summer of 2019 we invested over £100,000 in a state of the art KV2 Sound system, new lighting rig and installed Co2 cannons, adding to the already fantastic experience of clubbing on campus.

Under the 2003 Licensing Act we have a legal responsibility to:

• Prevent crime and disorder
• Ensure Public Safety
• Prevent public nuisance
• Protect children from harm

The Key methods we do this are by:

• Running Challenge 25
• Conducting random searches to prevent drugs and weapons entering the venue
• Refusing to serve customers we believe are intoxicated
• Refusing admission to customers who are intoxicated
• Checking Government approved ID to ensure that under 18s do not access the venue
• Serving drinks in plastic cups
• Staff who are Personal License Holders
• Staff training
• Responsible retailing of alchohol
• Compying with Weights and Measures Act
• Employ third party SIA licensed Door Supervisors for club events

As part of our legal responsibilities we record the searches we carry out, the refusal of admissions and ejections and enforce bans of customers who breach the venue policies.
You can see more details on the stats relating to searches HERE

You can find out more on our venue banning procedures HERE

You can find out about our right to refuse admission and venue policies HERE

You can find out more on the Licensing Act 2003 HERE
 

 

We believe that everyone should be entitled to a Safe night out on campus and so we provide the following provisions on campus when we run events;

• First Aid Trained Staff
• Safety Bus Service
• SIA Registered Door Supervisors
• Ask Angela Scheme
• Welfare Assistants
• Welfare Centre
• Signposting to Nightline
• Liason with Campus Patrol Officers
• Free Water
• Signposting to SU Advice
• St John Ambulanace team (Key Events only)

 

In order to keep you safe on a night out, we carry out a number of random searches to make sure no one is bringing anything into sub zero that they shouldn’t be. To be as transparent as possible, we keep a record of the searches conducted, and you can see a breakdown of the last 4 years HERE

The SU operates a Safety Bus service to take vulnerable people to locations near to their home. The Service costs just £1, which goes towards the upkeep of the service, but will often take vulnerable people even if they dont have a spare quid. It should be noted that the Safety Bus is not a taxi replacement and priority will always be given to those most in need.
Read more HERE

Along with believing everyone should have a safe night out, we think you should have a great night out. While we can't help if you fall out with your best mate, we can look into examples of bad service or where you feel you have been treated unfairly by our staff or our third party agencies (eg. St Johns and security team).
You can let us know about your issue in one of two ways:

• For less serious stuff you can use SUReact HERE
• For more serious issues you can make a formal complaint HERE

 

Our venue has multiple methods of entry including a lift and access ramp onto the main floor of the venue. If you require any assistance please just ask one of our helpful staff.
Within the venue there is a accessible toilet which is located on the main floor level next to the cloakroom and our main bar has a lowered section.